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Profile for Rob Scott, Managing Director of Aaron Wallis Sales Recruitment

Video interviewing is a live, two-way electronic communication that allows two or more people in a different geographic location to engage in face to face and audio exchange.

Seeing as we now live in a webcam dominated world, the interviewer and interviewee only need a computer, webcam, microphone and internet access to conduct an interview. Or a more ambitious sophisticated job interview could take place using a television camera that is projected on to a television screen (rather than through a computer monitor).

Companies hiring at all levels from entry level to experienced professionals are becoming increasingly comfortable using technology, this is demonstrated by the growth in internet recruiting. Video interviewing is becoming the next step in the recruitment process (Alison Doyle, the author of Guide to job searching: Tools and Tactics To Help You Get The Job You Want).  It initially started with high tech companies using it but greater diverse employers are increasingly aware of the benefits of using web based video interviewing.

Alison Doyle further explained that interviews are “hard and stressful enough face to face for interviewees let alone in front of a camera and microphone. It can seem like a scary proposition, even for those of us who are familiar with technology and use it on a regular basis”.Hot to Conduct a Video Interview

Bearing that in mind I shall explore both the advantages and disadvantages of using web-based video interviewing.

Advantages of Video Interviewing

Tick Tock, Tick Tock

You may be able to employee a candidate quicker due to the technology of video interviewing. You are able to conduct first round interviews more quickly online using video interviewing rather than arranging in person interviews. Video interviewing saves a lot of time particularly in circumstances where you or the potential employee can’t easily break away from your working life to travel to an interview. Video interviewing allows several locations to connect at once.

Fly Far Away... Or Not!

Video Interviewing provides huge benefits to prospective interns and contract workers who are looking for jobs far away. Companies who fly temporary (or permanent) sales employees to work overseas may not see a face to face interview initially worthwhile budgetary wise (especially when the employee may only work abroad for a few months). Therefore a video interview can be more cost and time effective.

Replay It Over And Over Again

Video interviewing allows consistency where all candidates can be asked the same set of questions. It provides you as a hiring manager the opportunity to replay, review and rate the interviews conducted. This will allow you to compare sales candidates without having to remember who said what or continuously review your notes that you scribbled down when interviewing face to face.


If you can show that your company uses technology in their stride, the potential employee is likely to be highly impressed and you will portray an image of a forward-looking company.

Disadvantages of Video Interviewing

Lag Time

A lag time can occur when data is compressed and sent from one location to another. You will have to allow for a delay and try to not step on each other’s lines. Additionally you may find that the interviewee and yourself unintentionally cut each other off mid-sentence.


Often the connections are not strong resulting in both parties struggling to hear one another which causes frustration and miscommunication. This could inevitably lead to a poor interview due to reduced quality not due to the content of the interview.


If the lighting is too dim or in fact too bright there is a chance that you may look too green or pale like a corpse – you don’t want to scare away potential employees before they are even employed!

Can You Perform Under Pressure?

When it’s your turn to speak you have little time to look away, down, up, or sideways to process your thoughts or review the candidate’s application/CV – therefore the pressure is on. When the green light goes on the spotlight is on you and unfortunately it can sometimes seem like a quiz show with the employee playing the contestant and you the host.

Learning Curve

Unless you have experience of using video interviewing technology previously or have experience being on camera, it is often very daunting the first few times. Often you can look unnatural and uptight, however - practice will make perfect. Being on camera can seem a nerve wrecking experience for beginners where it is an entirely different interviewing experience rather than sitting in front of a candidate for a live interview.

Dress, Posture, Comfort

A lot of things do not come across on camera where some factors are accentuated for e.g. “Posture, dress and comfort” can get highlighted and bolded during a video interview.

Small Talk

During video interviewing you are unable to use formal and friendly gestures such as handshakes and integrating talk to greet and depart from candidates. These gestures are vital and can help to imprint pleasant memories for the candidate and they essentially help you and your firm to come across friendly, polite and positive.


Technical Mishaps

Whilst dress and surroundings are largely within a candidate’s control – technical issues are not.  Be patient if a candidate is having trouble with their equipment and be prepared to provide them with  a second shot at the video interview if there are a few teething problems the first time round.

Be Pro-Active

Send materials (if necessary) in advance so the interview can run smoothly with no halts. There is nothing worse than an ill prepared interview.

Look Into My... Lens 

Look directly at the camera as often as possible during conversation. It is only natural to look around occasionally but try to avoid rolling your eyes, looking at your watch, or allowing your eyes to roam around the room as though you are looking for your chance to getaway. Some people often also look down at the desk. Don’t! Especially if you have a bald shiny spot at the dome of your head.

Try also to not bend over the microphone. Imagine that the interviewee is sitting across the table from you.

Smile, Smile and yes SMILE

Smiling is crucial and helps a candidate to relax. If you think about it, news reporters even smile when reporting disasters of nationwide proportions. Why? Because it looks better if you smile on camera!

Virtual Handshake

Unless the room is on fire, deliver a sign-off statement indicating that the interview is over. Saying something as simple as “Thank you for your time, I will be in touch shortly” can pleasantly end a video interview.

Mute It

Before you leave the room, remember to press the mute button – you wouldn’t want the candidate to hear any of your comments or feedback (especially if you were not impressed by them).


More and more employers are using video based job interviews to screen candidates for employment. They can be as effective as an in-person interview however it is extremely important to understand how the process works, so you can interview professionally, effectively and successfully.


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Milton Keynes
01908 061 400


01543 227973

Since joining DSGi, Rob has been a supplier of permanent staff and has performed to an extremely high standard, successfully filling 98% of roles he has worked on. If anyone is looking for a good sales and marketing based consultancy with an informal yet professional approach, I would recommend Rob.

Senior Recruitment Consultant, DSG International

Understood the type of person we were looking for and good follow ups - not too frequent.

Managing Director, bigHead Bonding Fasteners Ltd

I have always found Rob to be very knowledgeable about our industry sector, and it is refreshing to see after all of these years that Rob continues to quickly and accurately understand my requirements.

HR and General Manager, THK

Giles is highly professional and was a pleasure to work with. He achieves excellent results through his personable skills and tenacity. I have no hesitation in recommending Giles to anyone who considers employing his services.

Commercial Director, G4S Government & Outsourcing Solutions

Rob’s knowledge of the recruitment industry and his thoughts and how to make it better for his clients have always been eye opening. I would recommend Rob to anybody who is looking for a professional, knowledgeable and flexible recruitment specialist.

CEO, Friday Ad Online Services

I found Aaron Wallis to be very professional and efficient, taking time to understand the role and the type of candidate we were looking for. The candidates they put forward met our criteria and were of a high standard. The service they provided was exemplary and I would have no hesitation in recommending them, and will certainly consider using them again in the future.

HR Assistant, Fischer Connectors Ltd

Rob is a true recruitment professional that goes the extra mile that I have never experienced from any other recruitment agency before. If you need sales people call Rob or someone in his team, as they really are experts in sales recruitment.

Sales Director, Inside Business

Giles Phillips is a rare find in the minefield of sales recruitment; an honest and thoughtful recruiter who considers the needs of both the client AND the candidate to create perfect role matches. I look forward to working with him again in the future.

Marketing Director, City of London Police

In an industry where people over promise and under deliver, Rob and his teams have consistently provided a high-quality service. It is great to deal with someone that has an excellent understanding of UK industry, and a passion for sales.

Sales Manager, TR Fasteners

We appointed Aaron Wallis in February and the successful candidate, out of the six which Aaron Wallis introduced, was able to join Alphametrics before the end of April. The whole process took less than three months. I would recommend Aaron Wallis’ services to others without hesitation.

Chief Financial Officer, Alphametrics

I really liked the YouTube presentations which made the service seem both simple and accessible. The company came to see me, and my management team, at short notice to present their service and I liked the support and advice that I received about maximising the results from the applicant.

Managing Director, Leisuresec plc

Thanks for all your help during the recruitment process. I have been extremely impressed with Aaron Wallis especially when compared to other agencies we have dealt with. I really felt you grasped the type of person we required and found strong candidates.

UK Sales Manager, Nexcom

Aaron Wallis has continuously provided us with suitable candidates that have been proactively sourced. Having used countless recruitment companies, Aaron Wallis are the only company that I can count on to deliver.

Managing Director, JARK Healthcare Recruitment

We were impressed not only by the quality of candidates you found for us but also the level of information, preparation and qualification you put into the process. You continually kept us informed of each person’s feelings about the process, which is very important but often overlooked. I am looking forward to working with your company again in the future.

Commercial Director, Incentive Facilities Management

I just wanted to thank you for your help with our recruitment process which went very smoothly and has – we hope – found us just the person for the job!

Managing Director, Citrefine International Ltd

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Less than two weeks after joining Aaron Wallis I was offered my new job. I got a £10,000 rise in my basic salary, car allowance, a laptop and many other perks, which will help to further my career. I definitely would not have found my dream job without the help of Aaron Wallis.

C. Hoy, Candidate

I can honestly say that the time and expertise you gave me was way beyond any other recruitment consultant I dealt with. You are a rarity in your industry.

S. Akers, Candidate

I have to say coming across and having dealings with Aaron Wallis proved to be very successful. Being highly experienced did not seem to count for much during my job search bit a conversation with Robert Scott gave me a real confidence boost and enabled to get a position at the age of 63. Great service!!!!!!

D. Burgess, Candidate

A great recruitment company to work with. Excellent experience with Aaron Wallis through the entire recruitment process. The team was really professional and extremely helpful. Darren was a pleasure to work with. He was friendly, supportive and gave me great advice. Thank you very much!

A. Bauchet, Candidate

I've had a really good experience working with Giles Phillips at Aaron Wallis. From initial contact to the finer details of securing the job, he has been very professional and a pleasure to work with.

M. Shutt, Candidate

The Recruitment agent I used, Simon, was extremely helpful and really went the extra mile to ensure all of my questions were answered, and that I felt as comfortable and prepared as possible. Very professional company and would definitely recommend to others. Thank you Aaron Wallis!

A. Callaby, Candidate

Aaron Wallis Sales Recruitment are a very friendly and professional recruitment organisation who listen to your needs, work with you and act on your behalf which sets them apart from many of their competitors who in my experience are willing to throw anything at you. We discussed my history, my preferences and my wishes - one opportunity was introduced. It was perfect. I start at the end of June.

R. Buckley, Candidate

Aaron Wallis is an outstanding recruitment agency specialising in high calibre sales positions. I was working directly with Darren Dawrance who went above and beyond my expectations in sourcing me my perfect role. I was kept in regular communication with Darren and he worked extremely hard to secure my dream job. Highly recommended and Thanks Darren for all your expertise and hard work.

R. Sealy, Candidate

Really excellent experience dealing with Aaron Wallis. Liam Oakes who helped me get a great job was brilliant. Kept me up to date during the process and offered great help and advice, and a thoroughly nice guy. Highly recommended!

J. Hathaway, Candidate

Excellent experience from first contact to ultimately securing a suitable placement. Giles looked after me in a very professional and friendly manner. He used his expertise and experience to ensure I was put forward for the most suitable positions for my skill set and found me a new role very quickly. I can't recommend Aaron Wallis Sales Recruitment highly enough.

M. Green, Candidate

Aaron Wallis have provided me with an excellent service, Giles went out of his way to help me preparing for my interview and supported me through all the processes. If you need an agency to give you a fully professional and consultative approach to finding you a new career move, the Aaron Wallis can certainly provide this for you.

D. Richards, Candidate

Very good advice and support was given during the course of the interviewing process. Potential job seekers would be well advised to use this company whilst looking for their new career.

R. Speakman, Candidate

Excellent service, very professional and friendly, would and have, recommended Aaron Wallis.

E. Heley, Candidate

Fantastic service, helped me find my ideal job quickly and smoothly. Would highly recommend them

C. Caine, Candidate

Good swift process with Aaron Wallis, informative regarding the role and the process was moved at a good pace with healthy interaction. Would recommend them to anyone pursuing a change.

S. Bartlett, Candidate

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