"Sharp, clear and concise communication from start to finish. The turnaround time was extremely quick and effective."
Warren Bouchier
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Competency-based Interview Technique
The main question should be asked, and then use a laddering technique, such as those detailed below, to tease from the interview the information you require to score them effectively.
Questions on Personal Competencies & Behaviours
How are you a self-starter?
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- Give me examples to demonstrate this?
Tell us about a time recently when you have had to deal with a difficult situation at work?
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- What was the situation?
- Who were you communicating to?
- How did you go about it?
- What was the outcome?
What behaviour will you have to change to succeed in this role?
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- Why do you need to change this behaviour?
- How will you ensure you don't slip back into adopting this behaviour?
Tell us about a recent occasion when you were under pressure and handled it successfully.
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- What caused it to be a pressurised situation?
- How did you approach it?
- What did you do specifically to ensure success?
- What have you learnt about handling pressurised situations?
Give me an example of when you've lied in the interests of your job?
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- Would you do this again?
- What did you learn from the experience?
- Would you encourage others under you to lie in the interests of their job?
Have you felt anger at work, or been in a conflict situation in the workplace?
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- What happened?
- How did you cope?
Describe how you plan.
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- How do you stick to the plan?
- What can possibly distract you from sticking to the plan?
What example can you give me of when you have been out of your depth?
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- How did you cope?
Further Competency Interview Question categories:
Date published: 2nd March 2024
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by Rob Scott
Managing Director
![Rob Scott, Aaron Wallis Sales Recruitment, Author Photo](/media/3fhdwtvk/rob-authorship-picture-617608b.png?center=0.35127864881644649,0.47946711679136644&mode=crop&width=60&height=60&rnd=133263105803770000)
About the author
Rob Scott
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