"The most professional recruitment agency I've ever worked with. Robert Scott was extremely proactive and send me a detailed briefing before each interview, ensuring I was well prepared. He actually took the time to understand me and made an effort to match me with companies that were suited to my skills, experience and values."
In this section
Flexible Working Policies
A correctly implemented flexible working policy can aid employers in recruiting experienced talent who may also have to cope with family life or commitments outside of the usual 9-5. Similarly, giving your staff the flexibility to work from home or work slightly different hours can develop trust and affinity for your company.
It has to be introduced carefully with clear guidance about what does or does not constitute flexible working. It covers many options:
- Variation in hours to suit the work-life balance of the employee
- Variation in hours to allow for unexpected domestic emergencies
- Job share
- Part-time hours
- Working from home.
What suits one employee may not suit another; everyone’s needs are different. It is more than simply establishing core hours and leaving staff to sort out their own working patterns after that.
What is flexible working?
Most employees are likely to welcome implementing a flexible working policy as it will allow them to work the hours that best suit their daily pattern. Compressed hours (full-time hours worked over fewer days, meaning nine or 10-hour days) are a popular choice, as it gives employees the feeling of a more extended break from work at the weekend or a break in the middle of the week.
An employee with caring responsibilities is likely to welcome flexitime or home working as it offers the chance to react to unexpected circumstances such as childcare issues or family illness. Job share and part-time working are also possibilities, although this will have an impact on the employee because of their reduced level of pay. However, new mothers and those returning from long-term sick leave may find this option helpful. Phased return from extended leave is already used in many organisations. Mothers returning from maternity leave already have the right to request their preferred hours, but additional flexibility is always helpful.
If a set of core hours is defined during which employees must be in the office, this will allow staff to schedule medical appointments or domestic repairs around their working day. It also reduces worry for those people whose commute is routinely affected by public transport delays and whose daily arrival time may vary as a result.
Benefits of setting up a flexible working policy
Employees are likely to feel more valued and welcome if a flexible working policy is implemented. Apart from the increased staff satisfaction, studies have shown a higher retention rate among companies that offer a variety of flexible working options. It may also help with recruitment, as staff with restricted availability for work would be encouraged to apply for vacancies.
Even those staff who typically work fixed hours will recognise the benefits of being able to take advantage of flexible working when necessary. Sometimes, just being able to leave the office a few minutes earlier can make all the difference to the day. The result is happier employees who perceive their employer as sympathetic to their needs.
Roles and businesses which benefit more from flexible working
Every employee has the right to request flexible working hours, and employers are required to consider every request. Some jobs have a form of ‘built-in’ flexible working. Retail and call centre work, where the locations are often open for extended hours or around the clock, allow for staff to request to work the hours or shifts they would prefer within the terms of their contract.
Administration and secretarial roles and other office jobs such as sales, marketing, and finance often accommodate flexible working requests with ease. The IT and technology sector is famed as much for its flexible working policies as its perks. Charities not only rely on volunteers; they also frequently offer flexible working. Many big-name companies offer flexible working to suit all lifestyles, which is only good news for their workforce.
How to implement a flexible working policy
Implementing a flexible working policy is relatively straightforward. An initial consultation with staff may show a consensus of opinion towards core hours and flexitime, extended lunch breaks or an early finish one day a week. Once operational pressures and existing staffing levels have been considered, vacancies can be advertised with suitable wording to encourage applications from those candidates who would prefer such an arrangement.
It may be that some requests for flexible working have to be negotiated with the employee if granting every request would leave too few staff in the office at any point. All requests should be confirmed in writing, along with any action taken. It might be an idea to trial different types of flexible working with various employees or departments. If core hours are to be used, this must be clearly communicated to the workforce, along with management expectations or requirements.
Everyone is different, and the aim of a flexible working policy is to ensure that everyone is able to contribute their best to the organisation.
When all is said and done, a good flexible working policy should be just that - flexible.
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by Rob Scott
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Our employers say...
Understood the type of person we were looking for and good follow ups - not too frequent.
Managing Director, bigHead Bonding Fasteners Ltd
I have used Aaron Wallis to fill a number of our Sales Development Manager roles and I have found them to provide a very professional service. I will use their services again in future recruitment campaigns.
HR Business Partner, Greene King
In an industry where people over promise and under deliver, Rob and his teams have consistently provided a high-quality service. It is great to deal with someone that has an excellent understanding of UK industry, and a passion for sales.
Sales Manager, TR Fasteners
We were impressed not only by the quality of candidates you found for us but also the level of information, preparation and qualification you put into the process. You continually kept us informed of each person’s feelings about the process, which is very important but often overlooked. I am looking forward to working with your company again in the future.
Commercial Director, Incentive Facilities Management
Giles Phillips is a rare find in the minefield of sales recruitment; an honest and thoughtful recruiter who considers the needs of both the client AND the candidate to create perfect role matches. I look forward to working with him again in the future.
Marketing Director, City of London Police
Rob’s knowledge of the recruitment industry and his thoughts and how to make it better for his clients have always been eye opening. I would recommend Rob to anybody who is looking for a professional, knowledgeable and flexible recruitment specialist.
CEO, Friday Ad Online Services
I have always found Rob to be very knowledgeable about our industry sector, and it is refreshing to see after all of these years that Rob continues to quickly and accurately understand my requirements.
HR and General Manager, THK
Thanks for all your help during the recruitment process. I have been extremely impressed with Aaron Wallis especially when compared to other agencies we have dealt with. I really felt you grasped the type of person we required and found strong candidates.
UK Sales Manager, Nexcom
We appointed Aaron Wallis in February and the successful candidate, out of the six which Aaron Wallis introduced, was able to join Alphametrics before the end of April. The whole process took less than three months. I would recommend Aaron Wallis' services to others without hesitation.
Chief Financial Officer, Alphametrics
I really liked the YouTube presentations which made the service seem both simple and accessible. The company came to see me, and my management team, at short notice to present their service and I liked the support and advice that I received about maximising the results from the applicant.
Managing Director, Leisuresec plc
Giles is highly professional and was a pleasure to work with. He achieves excellent results through his personable skills and tenacity. I have no hesitation in recommending Giles to anyone who considers employing his services.
Commercial Director, G4S Government & Outsourcing Solutions
I found Aaron Wallis to be very professional and efficient, taking time to understand the role and the type of candidate we were looking for. The candidates they put forward met our criteria and were of a high standard. The service they provided was exemplary and I would have no hesitation in recommending them, and will certainly consider using them again in the future.
HR Assistant, Fischer Connectors Ltd
I just wanted to thank you for your help with our recruitment process which went very smoothly and has – we hope – found us just the person for the job!
Managing Director, Citrefine International Ltd
Since joining DSGi, Rob has been a supplier of permanent staff and has performed to an extremely high standard, successfully filling 98% of roles he has worked on. If anyone is looking for a good sales and marketing based consultancy with an informal yet professional approach, I would recommend Rob.
Senior Recruitment Consultant, DSG International
Aaron Wallis has continuously provided us with suitable candidates that have been proactively sourced. Having used countless recruitment companies, Aaron Wallis are the only company that I can count on to deliver.
Managing Director, JARK Healthcare Recruitment
Rob is a true recruitment professional that goes the extra mile that I have never experienced from any other recruitment agency before. If you need sales people call Rob or someone in his team, as they really are experts in sales recruitment.
Sales Director, Inside Business
Our candidates say...
Aaron Wallis Sales Recruitment are a very friendly and professional recruitment organisation who listen to your needs, work with you and act on your behalf which sets them apart from many of their competitors who in my experience are willing to throw anything at you. We discussed my history, my preferences and my wishes - one opportunity was introduced. It was perfect. I start at the end of June.
R. Buckley, Candidate
I have to say coming across and having dealings with Aaron Wallis proved to be very successful. Being highly experienced did not seem to count for much during my job search bit a conversation with Robert Scott gave me a real confidence boost and enabled to get a position at the age of 63. Great service!!!
D. Burgess, Candidate
Excellent service, very professional and friendly, would and have, recommended Aaron Wallis.
E. Heley, Candidate
Excellent experience from first contact to ultimately securing a suitable placement. Giles looked after me in a very professional and friendly manner. He used his expertise and experience to ensure I was put forward for the most suitable positions for my skill set and found me a new role very quickly. I can't recommend Aaron Wallis Sales Recruitment highly enough.
M. Green, Candidate
Fantastic customer service, communication was brilliant, happy polite people to talk to, made everything a lot easier and smoother. Thank you for all your help getting me back in the work force, Keep up the good work :-)
K. Everitt, Candidate
Very good advice and support was given during the course of the interviewing process. Potential job seekers would be well advised to use this company whilst looking for their new career.
R. Speakman, Candidate
Aaron Wallis helped me secure a position I really wanted. Giles sought to keep me updated with all the details preceding interviews and after with feedback. I would highly recommend Giles and Aaron Wallis Sales Recruitment.
L. Taylor, Candidate
I've had a really good experience working with Giles Phillips at Aaron Wallis. From initial contact to the finer details of securing the job, he has been very professional and a pleasure to work with.
M. Shutt, Candidate
Less than two weeks after joining Aaron Wallis I was offered my new job. I got a £10,000 rise in my basic salary, car allowance, a laptop and many other perks, which will help to further my career. I definitely would not have found my dream job without the help of Aaron Wallis.
C. Hoy, Candidate
A great recruitment company to work with. Excellent experience with Aaron Wallis through the entire recruitment process. The team was really professional and extremely helpful. Darren was a pleasure to work with. He was friendly, supportive and gave me great advice. Thank you very much!
A. Bauchet, Candidate
Aaron Wallis (and in particular Rob Scott) have been fantastic throughout the recruitment process, and even a few months down the line, still continues to care. Rob clearly cares about each individual and has a wealth of knowledge and expertise, which shows in the work he does. Each candidate is not just a number, and the support received from Aaron Wallis has helped me get a career which I truly enjoy.
M. White, Candidate
The Recruitment agent I used, Simon, was extremely helpful and really went the extra mile to ensure all of my questions were answered, and that I felt as comfortable and prepared as possible. Very professional company and would definitely recommend to others. Thank you Aaron Wallis!
A. Callaby, Candidate
I can honestly say that the time and expertise you gave me was way beyond any other recruitment consultant I dealt with. You are a rarity in your industry.
S. Akers, Candidate
Perfect from start to finish. Simon deserves a shout out. Best recruiter there is. If you need a job, this guy will get you one. He's like the super man of recruiters. Top man, can't recommend him enough.
M. Crisp, Candidate
Aaron Wallis is an outstanding recruitment agency specialising in high calibre sales positions. I was working directly with Darren Dewrance who went above and beyond my expectations in sourcing me my perfect role. I was kept in regular communication with Darren and he worked extremely hard to secure my dream job. Highly recommended and Thanks Darren for all your expertise and hard work.
R. Sealy, Candidate
The service provided by Aaron Wallis has been just great. I was constantly informed about what was going on with the process interview and the agent has always been supportive and kind to me.
L. Colagrossi, Candidate
Fantastic service, helped me find my ideal job quickly and smoothly. Would highly recommend them.
C. Caine, Candidate
Good swift process with Aaron Wallis, informative regarding the role and the process was moved at a good pace with healthy interaction. Would recommend them to anyone pursuing a change.
S. Bartlett, Candidate
Aaron Wallis have provided me with an excellent service, Giles went out of his way to help me preparing for my interview and supported me through all the processes. If you need an agency to give you a fully professional and consultative approach to finding you a new career move, the Aaron Wallis can certainly provide this for you.
D. Richards, Candidate
Really excellent experience dealing with Aaron Wallis. Liam Oakes who helped me get a great job was brilliant. Kept me up to date during the process and offered great help and advice, and a thoroughly nice guy. Highly recommended!
J. Hathaway, Candidate