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Profile for Rob Scott, Managing Director of Aaron Wallis Sales Recruitment

 It’s not enough to simply hire someone who has the skills and experience to fill your open position. Smart employers must also satisfy themselves that the potential recruit will fit into the culture of the business and sign up to its vision and values. Read on to learn more about cultural fit, and some pointers for employers and candidates to look out for in an interview. We’ll finish up with 10 example cultural fit interview questions.

Getting all this right might just be one of the best things your company can do.

What is a cultural fit?

We’re going to assume here that your interview subject has the necessary skillset and experience to work for you, but is that person right for your business? Do the candidate’s beliefs and behaviours fit with the culture and values of your company?  For example, if your business promotes innovation and teamwork, you’d like to know that your candidate has thrived in a similar environment before. And you’d absolutely need to know if your candidate prefers to work alone or believes you should simply stick to tried-and-tested processes – major red flags, in this case.

Recruiters should therefore have a decent understanding of their company’s values and culture but be flexible to account for subtle differences between departments. For example, the dynamic within the marketing team will likely be different to those found in the IT department.

Why you should assess cultural fit?

On a personal level, any recruiter wants to be recognised for hiring great people who “fit in”. But the importance of cultural fit to the actual business is significant. Getting in people who fit culturally means not only will they stick around longer, it will maintain balance and morale for the rest of the team, too. We’ve all heard examples of a new manager being hired whose manners and style rubs everyone up the wrong way. If this happens in your organisation, your star employees may well start looking for a job elsewhere. In other words, embracing a strong cultural fit will reduce staff turnover, and save on all those associated recruitment costs.

Looking at cultural fit is not just part of the recruitment process. Done properly, it necessitates the whole organisation developing and communicating its core beliefs, culture and values. This might be in the form of a presentation from the CEO, or company briefings. The point is that every employee should be signed up to it. This exercise might help you identify the shortcomings of some existing employees, who might benefit from retraining or perhaps going through a rigorous review process.

Where cultural fit interviews can go wrong

Of course, you hope your candidates have prepared well for their interview. Chances are, many are even ready for your subtle cultural fit interview questions, and they’ll rattle off an answer designed to impress you and improve their chances of getting hired. So, you need to recognise when the candidate is telling fibs, perhaps by asking follow-up questions to expose short-comings. They might say they love collaborating and embracing other teams in decision-making processes, whereas they’re more inclined to take decisions themselves and work in a silo.

Be aware that you should dig deep – shallow cultural fit questioning might lead you simply to hiring someone who you think you’d get along with. You’ll end up hiring a succession of clones. You should actually recognise how new hires can add culture to your organisation, not just complement it. New ideas and fresh approaches might be just what you need, so long as the core beliefs and values match up. Understand that it takes all sorts to make up a successful team, so long as they’re pulling together and sharing the same goal and vision.

Don’t limit the cultural fit conundrum to the interview room. Take your candidate on a tour of the office, perhaps introduce them to potential co-workers. How do they interact? Will they get along? Also, speak with the receptionist. How did your candidate present him or herself?

10 example cultural fit interview questions

1) Tell me about the work environment or culture that enables you to be most productive and happy in your role?

2) Describe the management style that you enjoy working with? What can your manager do better to make you happy?

3) How would other workers in a previous job describe your role and input in team efforts?

4) How would those workers describe your own work style and contribution to the office environment?

5) Tell me about a time when you felt you were not a good cultural fit in an organisation? Why was it a bad fit, and what did you do about it?

6) When working with other people, what is your preferred relationship with them?

7) What gets you excited about coming to work every morning?

8) In your opinion, what’s the biggest problem in most offices?

9) What does a successful company culture look like to you?

10) In the typical workplace environment, what role does being empathy and humour play?

Finally, if you're an employer looking for support with your recruitment process, please browse the recruitment service which Aaron Wallis has to offer.


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Milton Keynes
01908 061 400


01543 227973

I really liked the YouTube presentations which made the service seem both simple and accessible. The company came to see me, and my management team, at short notice to present their service and I liked the support and advice that I received about maximising the results from the applicant.

Managing Director, Leisuresec plc

Rob is a true recruitment professional that goes the extra mile that I have never experienced from any other recruitment agency before. If you need sales people call Rob or someone in his team, as they really are experts in sales recruitment.

Sales Director, Inside Business

Giles Phillips is a rare find in the minefield of sales recruitment; an honest and thoughtful recruiter who considers the needs of both the client AND the candidate to create perfect role matches. I look forward to working with him again in the future.

Marketing Director, City of London Police

I have always found Rob to be very knowledgeable about our industry sector, and it is refreshing to see after all of these years that Rob continues to quickly and accurately understand my requirements.

HR and General Manager, THK

Aaron Wallis has continuously provided us with suitable candidates that have been proactively sourced. Having used countless recruitment companies, Aaron Wallis are the only company that I can count on to deliver.

Managing Director, JARK Healthcare Recruitment

Thanks for all your help during the recruitment process. I have been extremely impressed with Aaron Wallis especially when compared to other agencies we have dealt with. I really felt you grasped the type of person we required and found strong candidates.

UK Sales Manager, Nexcom

I have used Aaron Wallis to fill a number of our Sales Development Manager roles and I have found them to provide a very professional service. I will use their services again in future recruitment campaigns.

HR Business Partner, Greene King

We were impressed not only by the quality of candidates you found for us but also the level of information, preparation and qualification you put into the process. You continually kept us informed of each person’s feelings about the process, which is very important but often overlooked. I am looking forward to working with your company again in the future.

Commercial Director, Incentive Facilities Management

I just wanted to thank you for your help with our recruitment process which went very smoothly and has – we hope – found us just the person for the job!

Managing Director, Citrefine International Ltd

I found Aaron Wallis to be very professional and efficient, taking time to understand the role and the type of candidate we were looking for. The candidates they put forward met our criteria and were of a high standard. The service they provided was exemplary and I would have no hesitation in recommending them, and will certainly consider using them again in the future.

HR Assistant, Fischer Connectors Ltd

Understood the type of person we were looking for and good follow ups - not too frequent.

Managing Director, bigHead Bonding Fasteners Ltd

Giles is highly professional and was a pleasure to work with. He achieves excellent results through his personable skills and tenacity. I have no hesitation in recommending Giles to anyone who considers employing his services.

Commercial Director, G4S Government & Outsourcing Solutions

Since joining DSGi, Rob has been a supplier of permanent staff and has performed to an extremely high standard, successfully filling 98% of roles he has worked on. If anyone is looking for a good sales and marketing based consultancy with an informal yet professional approach, I would recommend Rob.

Senior Recruitment Consultant, DSG International

We appointed Aaron Wallis in February and the successful candidate, out of the six which Aaron Wallis introduced, was able to join Alphametrics before the end of April. The whole process took less than three months. I would recommend Aaron Wallis’ services to others without hesitation.

Chief Financial Officer, Alphametrics

Rob’s knowledge of the recruitment industry and his thoughts and how to make it better for his clients have always been eye opening. I would recommend Rob to anybody who is looking for a professional, knowledgeable and flexible recruitment specialist.

CEO, Friday Ad Online Services

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Aaron Wallis is an outstanding recruitment agency specialising in high calibre sales positions. I was working directly with Darren Dawrance who went above and beyond my expectations in sourcing me my perfect role. I was kept in regular communication with Darren and he worked extremely hard to secure my dream job. Highly recommended and Thanks Darren for all your expertise and hard work.

R. Sealy, Candidate

I've had a really good experience working with Giles Phillips at Aaron Wallis. From initial contact to the finer details of securing the job, he has been very professional and a pleasure to work with.

M. Shutt, Candidate

Aaron Wallis helped me secure a position I really wanted. Giles saught to keep me updated with all the details preceding interviews and after with feedback. I would highly recommend Giles and Aaron Wallis Sales Recruitment.

L. Taylor, Candidate

A great recruitment company to work with. Excellent experience with Aaron Wallis through the entire recruitment process. The team was really professional and extremely helpful. Darren was a pleasure to work with. He was friendly, supportive and gave me great advice. Thank you very much!

A. Bauchet, Candidate

Good swift process with Aaron Wallis, informative regarding the role and the process was moved at a good pace with healthy interaction. Would recommend them to anyone pursuing a change.

S. Bartlett, Candidate

Less than two weeks after joining Aaron Wallis I was offered my new job. I got a £10,000 rise in my basic salary, car allowance, a laptop and many other perks, which will help to further my career. I definitely would not have found my dream job without the help of Aaron Wallis.

C. Hoy, Candidate

Really excellent experience dealing with Aaron Wallis. Liam Oakes who helped me get a great job was brilliant. Kept me up to date during the process and offered great help and advice, and a thoroughly nice guy. Highly recommended!

J. Hathaway, Candidate

Aaron Wallis have provided me with an excellent service, Giles went out of his way to help me preparing for my interview and supported me through all the processes. If you need an agency to give you a fully professional and consultative approach to finding you a new career move, the Aaron Wallis can certainly provide this for you.

D. Richards, Candidate

Perfect from start to finish. Simon deserves a shout out. Best recruiter there is. If you need a job, this guy will get you one. He's like the super man of recruiters. Top man, can't recommend him enough.

M. Crisp, Candidate

Excellent service, very professional and friendly, would and have, recommended Aaron Wallis.

E. Heley, Candidate

Excellent experience from first contact to ultimately securing a suitable placement. Giles looked after me in a very professional and friendly manner. He used his expertise and experience to ensure I was put forward for the most suitable positions for my skill set and found me a new role very quickly. I can't recommend Aaron Wallis Sales Recruitment highly enough.

M. Green, Candidate

The Recruitment agent I used, Simon, was extremely helpful and really went the extra mile to ensure all of my questions were answered, and that I felt as comfortable and prepared as possible. Very professional company and would definitely recommend to others. Thank you Aaron Wallis!

A. Callaby, Candidate

Aaron Wallis (and in particular Rob Scott) have been fantastic throughout the recruitment process, and even a few months down the line, still continues to care. Rob clearly cares about each individual and has a wealth of knowledge and expertise, which shows in the work he does. Each candidate is not just a number, and the support received from Aaron Wallis has helped me get a career which I truly enjoy.

M. White, Candidate

I have to say coming across and having dealings with Aaron Wallis proved to be very successful. Being highly experienced did not seem to count for much during my job search bit a conversation with Robert Scott gave me a real confidence boost and enabled to get a position at the age of 63. Great service!!!!!!

D. Burgess, Candidate

Aaron Wallis Sales Recruitment are a very friendly and professional recruitment organisation who listen to your needs, work with you and act on your behalf which sets them apart from many of their competitors who in my experience are willing to throw anything at you. We discussed my history, my preferences and my wishes - one opportunity was introduced. It was perfect. I start at the end of June.

R. Buckley, Candidate

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