Customer Success Manager

Customer Success Manager. Technology / SaaS
£60,000 basic + £90,000+ OTE + Equity, with a clear path to becoming Sales Director.
Exciting Scaleup enjoying phenomenal growth.
Remote-based, commutable to Chelmsford, Essex

HubSpot Ownership | SaaS

A fast-growing B2B SaaS business. Demand is strong, inbound-only, and increasing - but sales execution is now the constraint.

We're hiring their first senior sales operator to take full ownership of inbound sales and rebuild their sales engine from the ground up.

This is not a pure Sales Director role (yet). It's for someone who loves being hands-on, fixing messy systems, and building something scalable - with a clear path into leadership.

What you'll be doing

* Owning inbound sales end-to-end: demos, follow-up, closing
* Turning HubSpot into a clean, disciplined sales operating system
* Stopping leads from going stale and improving conversion
* Building reporting, cadence, and predictable forecasting
* Creating a playbook so future sales hires can hit the ground running

This role is perfect for you if:

* You've personally owned and rebuilt HubSpot before
* You're happy being the only salesperson initially
* You care deeply about follow-up, process, and visibility
* You enjoy rolling up your sleeves in a growing SaaS business
* You want to grow into a sales leadership role, not jump straight into one

You'll need:

* B2B SaaS sales experience (subscription models ideal)
* Strong HubSpot experience (setup, workflows, reporting)
* Comfort handling admin, renewals, and support early on
* The ability to work autonomously and own outcomes

Location & Package

* Remote initially, hybrid later (Chelmsford area planned)
* £60,000 base + uncapped commission (OTE £90k+)
* Equity as part of package

If you're a business developer / natural leader who enjoys building systems as much as closing deals, this is a rare opportunity to shape a revenue function from day one.

To Apply:

To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis darren.dewrance@aaronwallis.co.uk This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Posted: 27/01/2026