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Flexible Working Policies


Profile for Rob Scott, Managing Director of Aaron Wallis Sales Recruitment

A correctly implemented flexible working policy can aid employers in recruiting experienced talent who may also have to cope with family life or commitments outside of the usual 9-5. Similarly, giving your staff the flexibility to work from home or to work slightly different hours can develop trust and affinity to your company.


It has to be introduced carefully, though, with clear guidance about what does or does not constitute flexible working. It covers many options:

·      Variation in hours to suit the work-life balance of the employee

·      Variation in hours to allow for unexpected domestic emergencies

·      Job share

·      Part-time hours

·      Working from home.

 

What suits one employee may not suit another; everyone’s needs are different. It is more than simply establishing core hours and leaving staff to sort out their own working patterns after that.

 

What is flexible working?

Most employees are likely to welcome the implementation of a flexible working policy as it will allow them to work the hours which best suit their daily pattern. Compressed hours (full-time hours worked over fewer days, meaning nine or 10-hour days) are a popular choice, as it gives employees the feeling of a more extended break from work at the weekend or a break in the middle of the week.

An employee with caring responsibilities is likely to welcome flexitime or home working as it offers the chance to react to unexpected circumstances such as childcare issues or family illness. Job share and part-time working are also possibilities, although this will obviously have an impact on the employee because of their reduced level of pay. However, new mothers and those returning from long-term sick leave may find this option helpful. Phased return from extended leave is already used in many organisations, and mothers returning from maternity leave already have the right to request their preferred hours, but additional flexibility is always helpful.

If a set of core hours is defined during which employees must be in the office, this will give staff the chance to schedule medical appointments or domestic repairs around their working day. It also reduces worry for those people whose commute is routinely affected by public transport delays, and whose daily arrival time may vary as a result.

 

Benefits of setting up a flexible working policy

Employees are likely to feel more valued and welcome if a flexible working policy is implemented. Apart from the increased staff satisfaction, studies have shown a higher rate of retention among those companies which offer a variety of flexible working options. It may also help with recruitment, as staff with restricted availability for work would be encouraged to apply for vacancies.

Even those staff who normally work fixed hours will recognise the benefits of being able to take advantage of flexible working when necessary. Sometimes, just being able to leave the office a few minutes earlier can make all the difference to the day. The result is happier employees who perceive their employer is sympathetic to their needs.

 

Roles and businesses which benefit more from flexible working

Every employee has the right to request flexible working hours. Employers are required to consider every request. Some jobs have a form of ‘built-in’ flexible working. Retail and call centre work, where the locations are often open for extended hours or around the clock, allow for staff to request to work the hours or shifts they would prefer, within the terms of their contract.

Administration and secretarial roles, as well as other office jobs such as sales, marketing and finance, often accommodate flexible working requests with ease. The IT and technology sector is famed as much for its flexible working policies as its perks. Charities not only rely on volunteers; they also frequently offer flexible working. Many big-name companies offer flexible working to suit all lifestyles, which is only good news for their workforce.

 

How to implement a flexible working policy

Implementing a flexible working policy is relatively straightforward. An initial consultation with staff may show a consensus of opinion towards core hours and flexitime, extended lunch breaks or an early finish one day a week. Once operational pressures and existing staffing levels have been taken into consideration, vacancies can be advertised with suitable wording to encourage applications from those candidates who would prefer such an arrangement.

It may be that some requests for flexible working have to be negotiated with the employee if granting every request would leave too few staff in the office at any point. All requests should be confirmed in writing, along with any action taken. It might be an idea to trial different types of flexible working with various employees or departments. If core hours are to be used, this must be clearly communicated to the workforce, along with management expectations or requirements.

Everyone is different, and the aim of a flexible working policy is to ensure that everyone is able to contribute their best to the organisation.

When all is said and done, a good flexible working policy should be just that - flexible.

 

 


About The Author


Robert Scott, Managing Director of Aaron Wallis

Robert Scott

Managing Director at Aaron Wallis Recruitment

Rob is the Managing Director of Aaron Wallis Sales Recruitment, a national recruitment agency specialising in sourcing sales and marketing staff for businesses across a broad range of commercial sectors. Before setting up Aaron Wallis, Rob spent ten years at a specialist Sales and Marketing recruitment division of a £0.5BN recruitment group, leaving in 2007 as Marketing & Sales Director to establish Aaron Wallis.

With over 20 years experience in recruitment, Rob is a History graduate with a PgCert in Management Practice.  In 2007, 2009 and 2013 Rob conducted the most extensive surveys of sales professionals in the UK and is a trusted authority in the sales industry. From guiding employers through the recruitment process to helping candidates find their dream job, Rob's advice has been quoted in leading publications such as Business Insider and The Independent, as well as OnRec, who host The Online Recruitment Awards every year.


Find out more about Rob here.

 

 


 

 


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Thanks for all your help during the recruitment process. I have been extremely impressed with Aaron Wallis especially when compared to other agencies we have dealt with. I really felt you grasped the type of person we required and found strong candidates.

UK Sales Manager, Nexcom

Since joining DSGi, Rob has been a supplier of permanent staff and has performed to an extremely high standard, successfully filling 98% of roles he has worked on. If anyone is looking for a good sales and marketing based consultancy with an informal yet professional approach, I would recommend Rob.

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I just wanted to thank you for your help with our recruitment process which went very smoothly and has – we hope – found us just the person for the job!

Managing Director, Citrefine International Ltd

I have used Aaron Wallis to fill a number of our Sales Development Manager roles and I have found them to provide a very professional service. I will use their services again in future recruitment campaigns.

HR Business Partner, Greene King

Giles is highly professional and was a pleasure to work with. He achieves excellent results through his personable skills and tenacity. I have no hesitation in recommending Giles to anyone who considers employing his services.

Commercial Director, G4S Government & Outsourcing Solutions

Rob’s knowledge of the recruitment industry and his thoughts and how to make it better for his clients have always been eye opening. I would recommend Rob to anybody who is looking for a professional, knowledgeable and flexible recruitment specialist.

CEO, Friday Ad Online Services

We appointed Aaron Wallis in February and the successful candidate, out of the six which Aaron Wallis introduced, was able to join Alphametrics before the end of April. The whole process took less than three months. I would recommend Aaron Wallis’ services to others without hesitation.

Chief Financial Officer, Alphametrics

We were impressed not only by the quality of candidates you found for us but also the level of information, preparation and qualification you put into the process. You continually kept us informed of each person’s feelings about the process, which is very important but often overlooked. I am looking forward to working with your company again in the future.

Commercial Director, Incentive Facilities Management

In an industry where people over promise and under deliver, Rob and his teams have consistently provided a high-quality service. It is great to deal with someone that has an excellent understanding of UK industry, and a passion for sales.

Sales Manager, TR Fasteners

I have always found Rob to be very knowledgeable about our industry sector, and it is refreshing to see after all of these years that Rob continues to quickly and accurately understand my requirements.

HR and General Manager, THK

Aaron Wallis has continuously provided us with suitable candidates that have been proactively sourced. Having used countless recruitment companies, Aaron Wallis are the only company that I can count on to deliver.

Managing Director, JARK Healthcare Recruitment

I really liked the YouTube presentations which made the service seem both simple and accessible. The company came to see me, and my management team, at short notice to present their service and I liked the support and advice that I received about maximising the results from the applicant.

Managing Director, Leisuresec plc

Understood the type of person we were looking for and good follow ups - not too frequent.

Managing Director, bigHead Bonding Fasteners Ltd

Rob is a true recruitment professional that goes the extra mile that I have never experienced from any other recruitment agency before. If you need sales people call Rob or someone in his team, as they really are experts in sales recruitment.

Sales Director, Inside Business

I found Aaron Wallis to be very professional and efficient, taking time to understand the role and the type of candidate we were looking for. The candidates they put forward met our criteria and were of a high standard. The service they provided was exemplary and I would have no hesitation in recommending them, and will certainly consider using them again in the future.

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I have to say coming across and having dealings with Aaron Wallis proved to be very successful. Being highly experienced did not seem to count for much during my job search bit a conversation with Robert Scott gave me a real confidence boost and enabled to get a position at the age of 63. Great service!!!!!!

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The Recruitment agent I used, Simon, was extremely helpful and really went the extra mile to ensure all of my questions were answered, and that I felt as comfortable and prepared as possible. Very professional company and would definitely recommend to others. Thank you Aaron Wallis!

A. Callaby, Candidate

Excellent experience from first contact to ultimately securing a suitable placement. Giles looked after me in a very professional and friendly manner. He used his expertise and experience to ensure I was put forward for the most suitable positions for my skill set and found me a new role very quickly. I can't recommend Aaron Wallis Sales Recruitment highly enough.

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A great recruitment company to work with. Excellent experience with Aaron Wallis through the entire recruitment process. The team was really professional and extremely helpful. Darren was a pleasure to work with. He was friendly, supportive and gave me great advice. Thank you very much!

A. Bauchet, Candidate

Aaron Wallis have provided me with an excellent service, Giles went out of his way to help me preparing for my interview and supported me through all the processes. If you need an agency to give you a fully professional and consultative approach to finding you a new career move, the Aaron Wallis can certainly provide this for you.

D. Richards, Candidate

Aaron Wallis (and in particular Rob Scott) have been fantastic throughout the recruitment process, and even a few months down the line, still continues to care. Rob clearly cares about each individual and has a wealth of knowledge and expertise, which shows in the work he does. Each candidate is not just a number, and the support received from Aaron Wallis has helped me get a career which I truly enjoy.

M. White, Candidate

I can honestly say that the time and expertise you gave me was way beyond any other recruitment consultant I dealt with. You are a rarity in your industry.

S. Akers, Candidate

Really excellent experience dealing with Aaron Wallis. Liam Oakes who helped me get a great job was brilliant. Kept me up to date during the process and offered great help and advice, and a thoroughly nice guy. Highly recommended!

J. Hathaway, Candidate

Less than two weeks after joining Aaron Wallis I was offered my new job. I got a £10,000 rise in my basic salary, car allowance, a laptop and many other perks, which will help to further my career. I definitely would not have found my dream job without the help of Aaron Wallis.

C. Hoy, Candidate

Aaron Wallis is an outstanding recruitment agency specialising in high calibre sales positions. I was working directly with Darren Dawrance who went above and beyond my expectations in sourcing me my perfect role. I was kept in regular communication with Darren and he worked extremely hard on securing my dream job. Highly recommended and Thanks Darren for all your expertise and hard work.

R. Sealy, Candidate

Excellent service, very professional and friendly, would and have, recommended Aaron Wallis.

E. Heley, Candidate

Aaron Wallis Sales Recruitment are a very friendly and professional recruitment organisation who listen to your needs, work with you and act on your behalf which sets them apart from many of their competitors who in my experience are willing to throw anything at you. We discussed my history, my preferences and my wishes - one opportunity was introduced. It was perfect. I start at the end of June.

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