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How to Resign and Manage a Counter Offer

Profile for Rob Scott, Managing Director of Aaron Wallis Sales Recruitment

I'm sure for a small pool of people out there, the thought of resigning just fills you with absolute joy. You cannot wait to do it to slam your resignation letter down in front of your boss! But for the majority, it can be quite a daunting thing to experience. So here's a few hints and pointers to help you resign effectively.

Firstly, request a formal meeting with your boss, either by email or by the telephone, requesting that you need 15 minutes of their time. Get that booked in the diary, and do it formally. Always prepare a resignation letter.

There is a great website called i-resign.com, which has templates within it. They're to the point and quite blunt, but they're a very good starter to help you draft up your resignation letter.

Within the resignation letter, be both grateful and gracious. Thank them for the good times that you've had, for what you've learned, and for what you've taken from the company for the future. Be gracious within that letter. It's really important during the resignation meeting you're cooperative. Explain how you're going to hand over all of the accounts.

Explain how you're going to make sure that your colleagues that work alongside you are going to know and understand all of your work practices so there is an effective handover. Make it as painless as possible when you move on. That way, you may be in a position to reduce down your notice period so that you can start with your new employer that little bit sooner. It also means that, by cooperating, you've not burned your bridges and this is really important.

Business is a small world. And if you don't resign effectively; if you don't behave professionally during the notice period, they're not going to give you a decent reference in the future. So always bear that in mind. People talk. So just be professional throughout.

Expect to be counter-offered. If you're good at what you do, you will be counteroffered. What does that mean? 

A counteroffer is where your existed employer offers the same package as the offer that you have on the table, or more, or the same benefits, or more, greater responsibilities, or whatever it may be. There are many reasons why I would recommend that accepting a counteroffer is not a good idea.

Research shows that 80 - 90% of people that accept a counter offer are no longer in that role in 12 months time. And why is that? The main reason, when you think about it, is you've demonstrated disloyalty. If there is you and your colleague who's up for a promotion, they're going to go with the person who has been loyal.

I've seen many, many candidates that have accepted counteroffers. In the short term, they want to keep you on board. They want to maintain the status quo because you're an important role. But in time, responsibilities will be taken from you. They won't put you on that training session that the rest of the team is on.

And gradually, you'll be put in a position where you'll be forced out of the business anyhow. So how do we counter the counter offer? Well, first off, expect to be counteroffered. If you're good, your existing employer will match the offer that's been made by the company that's offered you the new role.

So how do you counter the counter offer? Well, firstly, visualise it. If you stay in your existing role, OK, the basic salary may be that bit higher. The benefits may be that bit greater. But what really is your role going to look like in 12 months time? Fundamentally, is it any different?

Write down the reasons why you're looking to leave your existing employer and why you're looking to join the company that's offered you the role. Really go through that process of due diligence, because when you've got that prepared in front of you, you've got that the back your mind. When you are counter-offered, you can say, very professionally, "I'm sorry, but I really thought this through. These are the reasons why I'm leaving. These are the reasons why I'm looking to join a new company. My decision is final, and I will be leaving."

It's important to resign professionally, to work in cooperation with your existing employer through your notice period so that you could leave with the bridges still in place for the future because you never know, you may need them at some point.

I hope this has helped you. Good luck in your new role.

Next: How to Work Through Your Notice Period

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In an industry where people over promise and under deliver, Rob and his teams have consistently provided a high-quality service. It is great to deal with someone that has an excellent understanding of UK industry, and a passion for sales.

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Giles is highly professional and was a pleasure to work with. He achieves excellent results through his personable skills and tenacity. I have no hesitation in recommending Giles to anyone who considers employing his services.

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Since joining DSGi, Rob has been a supplier of permanent staff and has performed to an extremely high standard, successfully filling 98% of roles he has worked on. If anyone is looking for a good sales and marketing based consultancy with an informal yet professional approach, I would recommend Rob.

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We appointed Aaron Wallis in February and the successful candidate, out of the six which Aaron Wallis introduced, was able to join Alphametrics before the end of April. The whole process took less than three months. I would recommend Aaron Wallis’ services to others without hesitation.

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I found Aaron Wallis to be very professional and efficient, taking time to understand the role and the type of candidate we were looking for. The candidates they put forward met our criteria and were of a high standard. The service they provided was exemplary and I would have no hesitation in recommending them, and will certainly consider using them again in the future.

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Aaron Wallis has continuously provided us with suitable candidates that have been proactively sourced. Having used countless recruitment companies, Aaron Wallis are the only company that I can count on to deliver.

Managing Director, JARK Healthcare Recruitment

We were impressed not only by the quality of candidates you found for us but also the level of information, preparation and qualification you put into the process. You continually kept us informed of each person’s feelings about the process, which is very important but often overlooked. I am looking forward to working with your company again in the future.

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Excellent experience from first contact to ultimately securing a suitable placement. Giles looked after me in a very professional and friendly manner. He used his expertise and experience to ensure I was put forward for the most suitable positions for my skill set and found me a new role very quickly. I can't recommend Aaron Wallis Sales Recruitment highly enough.

M. Green, Candidate

I have to say coming across and having dealings with Aaron Wallis proved to be very successful. Being highly experienced did not seem to count for much during my job search bit a conversation with Robert Scott gave me a real confidence boost and enabled to get a position at the age of 63. Great service!!!!!!

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A great recruitment company to work with. Excellent experience with Aaron Wallis through the entire recruitment process. The team was really professional and extremely helpful. Darren was a pleasure to work with. He was friendly, supportive and gave me great advice. Thank you very much!

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Aaron Wallis Sales Recruitment are a very friendly and professional recruitment organisation who listen to your needs, work with you and act on your behalf which sets them apart from many of their competitors who in my experience are willing to throw anything at you. We discussed my history, my preferences and my wishes - one opportunity was introduced. It was perfect. I start at the end of June.

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Aaron Wallis helped me secure a position I really wanted. Giles saught to keep me updated with all the details preceding interviews and after with feedback. I would highly recommend Giles and Aaron Wallis Sales Recruitment.

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