Aaron Wallis includes candidate skills testing as a fundamental inclusion on our
standard service. There is a choice of 1050 (and continuously growing!) skills tests
to choose from and as each test takes 30 to 45 minutes to complete we typically recommend
that you select a battery of between 1 and 3 tests from the catalogue. The results
can be utilised for both selection and training.
Download our Skills Testing Brochure as a PDF: PDF Skills Testing Brochure
Download our skills testing Brochure as an e-book: E-Book - Aaron Wallis Skills Testing
Brochure
View our skills testing Brochure as a flash file: Aaron Wallis Skills Testing Brochure
as a Flash File
All of the tests are delivered and completed online and other than you making your
selection of tests we will take care of all of the rest.
The majority of the tests take between 15 and 40 minutes and are multiple choice
based. The tests have proven test validity and were developed by subject-matter
experts to ensure content validity. For details of our test validation click here.
Most test contain questions for basic, intermediate and advance skill levels and
questions are randomised. The resulting reports then break down the candidate’s scores
at individual levels and the test overall.
The results for the candidates can be viewed individually or in a group report comparing
test score rankings and percentages.
The results are compared against the global average and each individual is graded
with a percentile ranking. The results also detail the time taken to complete the
test, the amount of questions answered and the amount answered correctly.
Each test result also details a report on what the test was designed for and the
subjects contained within the test.
And don't worry; Aaron Wallis staff are always on hand to consult with you regarding
the results and how to use them effectively.
To ensure fairness and as a benchmarking exercise for your recruitment process we
are also more than happy to include your own staff in the testing. The skills tests
are also available in a variety of languages including Spanish, French and Italian.
Whilst the tests are taken online our test provider offers free, live phone support
to all candidates. The skills tests cover virtually every imaginable area though
our most popular tests are (Click to view the test description):
U.K. Sales Concepts - This assessment contains 38 questions. The U.K. Sales Concepts
test was created to assess the skill level of a sales representative. It can be used
in any sales industry as it covers the basic skills needed to be successful in sales.
This test includes such topical areas as; Rapport Building, Opening, Probing, Supporting,
Objections, and Closing.
U.K. Basic Office Skills - This assessment contains 47 questions. The U.K. Basic
Office Skills test measures basic math and verbal skills. Topics include Basic Math
(adding numbers, subtracting fractions), Business Math (business related word problems),
Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test
is designed for job candidates who need basic math and verbal skills in order to
perform their job successfully.
Marketing Fundamentals - This assessment contains 46 questions. The Marketing
Fundamentals test is aimed at assessing the skill level of the test taker in identifying
marketing strategies, applying pricing, setting plans, conducting research as well
as creating promotions. This test is appropriate to administer to entry level marketing
personnel.
Internet Research Skills - This assessment contains 42 questions. The Internet
Research Skills test covers basic terminology of the Internet and the methodology
of Internet research, including information evaluation. The test especially focuses
on Boolean and symbol searches as well as Internet search tools.
U.K. Call Centre Inbound Sales Skills - This assessment contains 39 questions. A
candidate who successfully completes this test will have demonstrated a well-versed
knowledge of call centre sales, service, operations, and procedures. Questions are
based on situations and issues often encountered in call centre environments. The
test contains questions that range from basic to advanced. Hence, it is not advisable
to gauge a candidate's skill as "lacking" if they have merely one year of experience
in the field and fail to answer the advanced questions correctly. While this test
is appropriate for a candidate that has a minimum of one year's experience in the
field, it is intended to present questions that are challenging to the seasoned call
centre employee as well.
U.K. Call Centre Outbound Sales Skills - This assessment contains 52 questions. This
test for U.K. Call Centre Outbound Sales Skills was created to aid in identifying
potentially successful outbound sales call centre employees and applicants. The following
categories are examples of those types of typical areas addressed within the test;
Acceptance of Criticism - ability to use critical feedback to enhance performance,
Assertiveness - ability to portray confidence interpersonally, Drive/Motivation -
willingness to be productive and to succeed and Versatility - Ability to work on
several different tasks at once. IMPORTANT: This test cannot be randomised because
questions throughout the test will reference the previous question's data!
U.K. Analytical Skills - This assessment contains 30 questions. The U.K. Analytical
Skills test focuses on evaluating the cognitive skills that are traditionally considered
analytical. Such skills include determining the next in a sequence, identifying differences,
drawing comparisons, visualising written cues, as well as delineating between linear
relations.
U.K. Call Centre Telephone Etiquette - This assessment contains 34 questions. The
U.K. Call Centre Telephone Etiquette test covers and examines a general variety of
skills, knowledge, and prior training for the Call Centre Telephone professional.
This assessment is focused on evaluating a trained customer service agent's communication
skills along with their ability to recognise proper telephone etiquette, the best
way to handle calls, department priorities, and the ability to provide first class
customer service under any circumstances.
U.K. Computer Literacy - This assessment contains 31 questions. The U.K. Computer
Literacy assessment is designed to measure the skills of a person familiar with some
of the technical aspects of computer knowledge as well as knowledge generally known
by users. This test is ideal for the user with some understanding of how to keep
a computer running at its optimal performance level, as well as fix basic computer
problems. The test addresses simple computer troubleshooting and maintenance as well
as the basics of navigating through Windows (2000 and XP). Topics include Hardware,
Software, and Windows.
U.K. Logical Reasoning – Deduction - This assessment contains 20 questions. The U.K.
Logical Reasoning - Deduction assessment focuses on evaluating deductive reasoning
concepts. It is suggested that pencil and paper is used with this assessment.
U.K. Logical Reasoning - Mathematical. This assessment contains 25 questions. The
U.K. Logical Reasoning - Mathematical assessment focuses on evaluating deductive
reasoning affiliated with mathematical concepts. Pencil and paper is suggested to
use with this assessment.
U.K. Maths and Reasoning Skills - This assessment contains 39 questions. The Maths
& Reasoning Skills test covers such topics as percentages, multiplication, fractions,
word problems, patterns, and comparisons. This assessment would be appropriate to
give to any person who needs to use maths and/or reasoning skills on a regular basis.
U.K. Microsoft Excel 2007 - Normal User - This assessment contains 30 questions.
U.K. Microsoft Excel 2007 is a popular spreadsheet application. It is included
in the Microsoft Office Package, which also includes Word and PowerPoint. The U.K.
Microsoft Excel 2007 - Whole Test combines both the Normal and Power User Test. The
U.K. Microsoft Excel 2007 - Normal User test is designed to test clerical level users
of Excel who are required to edit, develop, and create Excel Workbooks. This test
assesses the user's ability to create and develop a basic Excel workbook, including
the most commonly used commands for formatting cells, navigation through the application,
using formulas, and changing the overall appearance of the spreadsheet. The U.K.
Microsoft Excel 2007 - Power User test attempts to provide the basis for separating
candidates who possess limited exposure to Microsoft Excel 2007 from those who are
conversant with the full functionality of the software. The primary topics include
advanced formatting and formula writing. This test is designed to test candidates
who will be required to use some of the more advanced features of the program, while
the bulk of their responsibilities fall within conducting more basic level activities.
U.K. Microsoft Outlook 2007 - This assessment contains 30 questions. U.K. Microsoft
Outlook 2007 is a comprehensive personal information application, which combines
Internet/Interoffice e-mail, a calendar and task list, address book and contact information
and notes and journals. Outlook is used to handle communication as well as organise
information for individuals. It is part of Microsoft Office 2007. This test is
designed for anyone who uses Outlook for their e-mail communication. This test assesses
the user's ability to use common functions such as sending email and adding contacts
as well as more advanced functions including arranging meetings and creating tasks.
Topics include Application Features, Calendar, Contacts, E-mail, Notes and Tasks.
U.K. Microsoft PowerPoint 2007 - Normal User - This assessment contains 30 questions.
U.K. Microsoft PowerPoint 2007 (also known as version 12.0) is a presentation designer
used to create overhead slides and computer-based presentations. This program is
included in Microsoft Office 2007, which also includes Word and Excel. The Whole
Test combines both the Normal and Power User tests. U.K. Microsoft PowerPoint 2007
- Normal User test assesses the user's ability to perform common functions such as
creating and formatting a presentation. This U.K. Microsoft PowerPoint 2007 - Power
User test is designed to assess candidates who will be required to use some of the
more advanced features of the programme on a daily basis. Graphics, Multimedia, Importing
and Exporting and Animation are among some of the topics addressed in this examination.
U.K. Microsoft Word 2007 - Normal User - This assessment contains 30 questions.
Microsoft Word 2007 aims to evaluate the skill level of the test taker in navigating
through Microsoft Word 2007 (U.K. version) as well as their ability to complete several
commonly used tasks. The Whole Test combines both the Normal and Power User tests.
The tasks in the U.K. Microsoft Word 2007 - Normal User test include formatting
a document, inserting pictures, creating tables, sorting data, and conducting mail
merges. This U.K. Microsoft Word 2007 - Power User test attempts to provide a basis
for separating candidates who have limited exposure to Microsoft Word 2007 from those
who are conversant with the full functionality of the software. Advanced formatting,
Charts, Themes, Styles and Table of Contents are among some of the topics addressed
in this examination. This test is designed to assess candidates who will be required
to use some of the more advanced features of the program on a daily basis.
U.K. Vocabulary - This assessment contains 45 questions. The U.K. Vocabulary test
aims at assessing the test taker's grasp on the English language in the specific
context of the office environment. The vocabulary contained herein are often used
in business communications, be they written or verbal.
U.K. Writing Sample - Persuasive. This assessment contains 1 questions. The U.K.
Writing Sample - Persuasive aims to display the writer's ability to use persuasive
language in an internal correspondence. The final sample, in memo form, will provide
an idea of the writer's skill level in providing justifications, communicating desires
and using professional language toward the ends of persuasion. Because gauging writing
skills is a highly subjective endeavour, we leave it to you to determine the level
of writing effectiveness represented by the candidate's sample. We do believe though,
that providing a controlled, immediate writing environment helps to assess the skills
of the writer, in context.
U.K. Writing Sample - Sales Correspondence . This assessment contains 1 questions.
The U.K. Writing Sample - Sales Correspondence aims to display the writer's ability
to compose a short, persuasive letter. The final sample will provide an idea of the
writer's skill level in crafting a short sales oriented letter. Because gauging
writing skills is a highly subjective endeavour, we leave it to you to determine
the level of writing effectiveness represented by the candidate's sample. We do believe
though, that providing a controlled, immediate writing environment helps to assess
the skills of the writer, in context.
