Aaron Wallis includes candidate skills testing as a fundamental inclusion on our standard service. There is a choice of 1050 (and continuously growing!) skills tests to choose from and as each test takes 30 to 45 minutes to complete we typically recommend that you select a battery of between 1 and 3 tests from the catalogue. The results can be utilised for both selection and training.
- Download our Skills Testing Brochure as a PDF: PDF Skills Testing Brochure
- Download our skills testing Brochure as an e-book: E-Book - Aaron Wallis Skills Testing Brochure
- View our skills testing Brochure as a flash file: Aaron Wallis Skills Testing Brochure as a Flash File
All of the tests are delivered and completed online and other than you making your selection of tests we will take care of all of the rest.
The majority of the tests take between 15 and 40 minutes and are multiple choice based. The tests have proven test validity and were developed by subject-matter experts to ensure content validity. For details of our test validation click here.
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Most test contain questions for basic, intermediate and advance skill levels and questions are randomised. The resulting reports then break down the candidate's scores at individual levels and the test overall.
The results for the candidates can be viewed individually or in a group report comparing test score rankings and percentages.
The results are compared against the global average and each individual is graded with a percentile ranking. The results also detail the time taken to complete the test, the amount of questions answered and the amount answered correctly.
Each test result also details a report on what the test was designed for and the subjects contained within the test.
And don't worry; Aaron Wallis staff are always on hand to consult with you regarding the results and how to use them effectively.
To ensure fairness and as a benchmarking exercise for your recruitment process we are also more than happy to include your own staff in the testing. The skills tests are also available in a variety of languages including Spanish, French and Italian.
Whilst the tests are taken online our test provider offers free, live phone support to all candidates. The skills tests cover virtually every imaginable area though our most popular tests are (Click to view the test description):
- U.K. Sales Concepts - Sample Report
- U.K. Basic Office Skills - Sample Report
- Marketing Fundamentals
- Internet Research Skills
- U.K. Call Centre Inbound Sales Skills
- U.K. Call Centre Outbound Sales Skills
- U.K. Analytical Skills - Sample Report
- U.K. Call Centre Telephone Etiquette
- U.K. Computer Literacy
- U.K. Logical Reasoning - Deduction
- U.K. Logical Reasoning - Mathematical
- U.K. Maths and Reasoning Skills
- U.K. Microsoft Excel 2007 - Normal User
- U.K. Microsoft Outlook 2007
- U.K. Microsoft PowerPoint 2007 - Normal User
- U.K. Microsoft Word 2007 - Normal User
- U.K. Vocabulary
- U.K. Writing Sample - Persuasive.
- U.K. Writing Sample - Sales Correspondence .
NB Should you wish to choose more three candidate skills tests this will be possible but please bear in mind that each test takes 15-40 minutes.
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COMMON SKILLS TEST DESCRIPTIONS
U.K. Sales Concepts - This assessment contains 38 questions. The U.K. Sales Concepts test was created to assess the skill level of a sales representative. It can be used in any sales industry as it covers the basic skills needed to be successful in sales. This test includes such topical areas as; Rapport Building, Opening, Probing, Supporting, Objections, and Closing.
U.K. Basic Office Skills - This assessment contains 47 questions. The U.K. Basic Office Skills test measures basic math and verbal skills. Topics include Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates who need basic math and verbal skills in order to perform their job successfully.
Marketing Fundamentals - This assessment contains 46 questions. The Marketing Fundamentals test is aimed at assessing the skill level of the test taker in identifying marketing strategies, applying pricing, setting plans, conducting research as well as creating promotions. This test is appropriate to administer to entry level marketing personnel.
Internet Research Skills - This assessment contains 42 questions. The Internet Research Skills test covers basic terminology of the Internet and the methodology of Internet research, including information evaluation. The test especially focuses on Boolean and symbol searches as well as Internet search tools.
U.K. Call Centre Inbound Sales Skills - This assessment contains 39 questions. A candidate who successfully completes this test will have demonstrated a well-versed knowledge of call centre sales, service, operations, and procedures. Questions are based on situations and issues often encountered in call centre environments. The test contains questions that range from basic to advanced. Hence, it is not advisable to gauge a candidate's skill as "lacking" if they have merely one year of experience in the field and fail to answer the advanced questions correctly. While this test is appropriate for a candidate that has a minimum of one year's experience in the field, it is intended to present questions that are challenging to the seasoned call centre employee as well.
U.K. Call Centre Outbound Sales Skills - This assessment contains 52 questions. This test for U.K. Call Centre Outbound Sales Skills was created to aid in identifying potentially successful outbound sales call centre employees and applicants. The following categories are examples of those types of typical areas addressed within the test; Acceptance of Criticism - ability to use critical feedback to enhance performance, Assertiveness - ability to portray confidence interpersonally, Drive/Motivation - willingness to be productive and to succeed and Versatility - Ability to work on several different tasks at once. IMPORTANT: This test cannot be randomised because questions throughout the test will reference the previous question's data!
U.K. Analytical Skills - This assessment contains 30 questions. The U.K. Analytical Skills test focuses on evaluating the cognitive skills that are traditionally considered analytical. Such skills include determining the next in a sequence, identifying differences, drawing comparisons, visualising written cues, as well as delineating between linear relations.
U.K. Call Centre Telephone Etiquette - This assessment contains 34 questions. The U.K. Call Centre Telephone Etiquette test covers and examines a general variety of skills, knowledge, and prior training for the Call Centre Telephone professional. This assessment is focused on evaluating a trained customer service agent's communication skills along with their ability to recognise proper telephone etiquette, the best way to handle calls, department priorities, and the ability to provide first class customer service under any circumstances.
U.K. Computer Literacy - This assessment contains 31 questions. The U.K. Computer Literacy assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users. This test is ideal for the user with some understanding of how to keep a computer running at its optimal performance level, as well as fix basic computer problems. The test addresses simple computer troubleshooting and maintenance as well as the basics of navigating through Windows (2000 and XP). Topics include Hardware, Software, and Windows.
U.K. Logical Reasoning - Deduction - This assessment contains 20 questions. The U.K. Logical Reasoning - Deduction assessment focuses on evaluating deductive reasoning concepts. It is suggested that pencil and paper is used with this assessment.
U.K. Logical Reasoning - Mathematical. This assessment contains 25 questions. The U.K. Logical Reasoning - Mathematical assessment focuses on evaluating deductive reasoning affiliated with mathematical concepts. Pencil and paper is suggested to use with this assessment.
U.K. Maths and Reasoning Skills - This assessment contains 39 questions. The Maths & Reasoning Skills test covers such topics as percentages, multiplication, fractions, word problems, patterns, and comparisons. This assessment would be appropriate to give to any person who needs to use maths and/or reasoning skills on a regular basis.
U.K. Microsoft Excel 2007 - Normal User - This assessment contains 30 questions. U.K. Microsoft Excel 2007 is a popular spreadsheet application. It is included in the Microsoft Office Package, which also includes Word and PowerPoint. The U.K. Microsoft Excel 2007 - Whole Test combines both the Normal and Power User Test. The U.K. Microsoft Excel 2007 - Normal User test is designed to test clerical level users of Excel who are required to edit, develop, and create Excel Workbooks. This test assesses the user's ability to create and develop a basic Excel workbook, including the most commonly used commands for formatting cells, navigation through the application, using formulas, and changing the overall appearance of the spreadsheet. The U.K. Microsoft Excel 2007 - Power User test attempts to provide the basis for separating candidates who possess limited exposure to Microsoft Excel 2007 from those who are conversant with the full functionality of the software. The primary topics include advanced formatting and formula writing. This test is designed to test candidates who will be required to use some of the more advanced features of the program, while the bulk of their responsibilities fall within conducting more basic level activities.
U.K. Microsoft Outlook 2007 - This assessment contains 30 questions. U.K. Microsoft Outlook 2007 is a comprehensive personal information application, which combines Internet/Interoffice e-mail, a calendar and task list, address book and contact information and notes and journals. Outlook is used to handle communication as well as organise information for individuals. It is part of Microsoft Office 2007. This test is designed for anyone who uses Outlook for their e-mail communication. This test assesses the user's ability to use common functions such as sending email and adding contacts as well as more advanced functions including arranging meetings and creating tasks. Topics include Application Features, Calendar, Contacts, E-mail, Notes and Tasks.
U.K. Microsoft PowerPoint 2007 - Normal User - This assessment contains 30 questions. U.K. Microsoft PowerPoint 2007 (also known as version 12.0) is a presentation designer used to create overhead slides and computer-based presentations. This program is included in Microsoft Office 2007, which also includes Word and Excel. The Whole Test combines both the Normal and Power User tests. U.K. Microsoft PowerPoint 2007 - Normal User test assesses the user's ability to perform common functions such as creating and formatting a presentation. This U.K. Microsoft PowerPoint 2007 - Power User test is designed to assess candidates who will be required to use some of the more advanced features of the programme on a daily basis. Graphics, Multimedia, Importing and Exporting and Animation are among some of the topics addressed in this examination.
U.K. Microsoft Word 2007 - Normal User - This assessment contains 30 questions. Microsoft Word 2007 aims to evaluate the skill level of the test taker in navigating through Microsoft Word 2007 (U.K. version) as well as their ability to complete several commonly used tasks. The Whole Test combines both the Normal and Power User tests. The tasks in the U.K. Microsoft Word 2007 - Normal User test include formatting a document, inserting pictures, creating tables, sorting data, and conducting mail merges. This U.K. Microsoft Word 2007 - Power User test attempts to provide a basis for separating candidates who have limited exposure to Microsoft Word 2007 from those who are conversant with the full functionality of the software. Advanced formatting, Charts, Themes, Styles and Table of Contents are among some of the topics addressed in this examination. This test is designed to assess candidates who will be required to use some of the more advanced features of the program on a daily basis.
U.K. Vocabulary - This assessment contains 45 questions. The U.K. Vocabulary test aims at assessing the test taker's grasp on the English language in the specific context of the office environment. The vocabulary contained herein are often used in business communications, be they written or verbal.
U.K. Writing Sample - Persuasive. This assessment contains 1 questions. The U.K. Writing Sample - Persuasive aims to display the writer's ability to use persuasive language in an internal correspondence. The final sample, in memo form, will provide an idea of the writer's skill level in providing justifications, communicating desires and using professional language toward the ends of persuasion. Because gauging writing skills is a highly subjective endeavour, we leave it to you to determine the level of writing effectiveness represented by the candidate's sample. We do believe though, that providing a controlled, immediate writing environment helps to assess the skills of the writer, in context.
U.K. Writing Sample - Sales Correspondence . This assessment contains 1 questions. The U.K. Writing Sample - Sales Correspondence aims to display the writer's ability to compose a short, persuasive letter. The final sample will provide an idea of the writer's skill level in crafting a short sales oriented letter. Because gauging writing skills is a highly subjective endeavour, we leave it to you to determine the level of writing effectiveness represented by the candidate's sample. We do believe though, that providing a controlled, immediate writing environment helps to assess the skills of the writer, in context.